Business Professional Communicate Quarterly -Myassignmenthelp.Com

Question: Discuss About The Business Professional Communicate Quarterly? Answer: Introduction: Smart Concepts Limited or SCL is a small business designing and developing smart solutions. Based in Australia, the company is intended to serve business and homes on IoT or Internet of Things. However, the morale of the company has been found to be dropped. There is a rise in turnover of employees in Local Teams. The report makes recommendations about aspects like policies and procedures. This also includes implementing communication system by the policies and procedures along with suitable technologies. The following study evaluates communication context under the current scenario of business communication. Then it demonstrates intercultural and ethical communication implications. Lastly, recommendations are made here about how SCL must proceed. Evaluation of communication context: Business communication refers to sharing of information among people internal and external to any organization. It is performed for the commercial benefit of companies. This has also been denoted as relaying of data under business by their people (Bove, Thill and Raina 2016). For the business owner of SCL, effective communication is an important tool. Their success to get the point around is differentiated between sealing any deal and missing out effective opportunities. For this, SCL has been focusing on clearly explain company policies to their clients and customers. Hence they have been answering the queries regarding services and products. Moreover, it has been vital to communicate efficiently in negotiations ensuring them to achieve goals (Bargiela-Chiappini and Nickerson 2014). Additionally, communication has also been crucial for the internal environment of a business of SCL. It can foster a successful working relationship between various employees. This, in turn, has been improving efficiency and morale. Discussion on current communication context of SCL: There have been various unexpected conflicts arising at SCL. They are due to various problematic outcomes at Head Office and their local teams who have been trying to manage projects. Moreover, there has been unhappiness among various local teams as their input has not been overridden and appreciated by the teams at Head Office. They, in turn, have believed that they were unable to understand their procedures and policies. Further another challenge is about working with overseas teams because of language and cultural barriers. However, SCL has always been mission based and inspired by truth. They have always been cordially welcoming change. They have been seeking groundbreaking and exciting ideas bringing colossal brand values to life. They have been continuously looking for smarter, better and distinct ways to perform tasks (Kernbach, Eppler and Bresciani 2015). They have been striving to provide more than an expectation of their clients. Thus they are to be judged not on their current issues. They are to be respected because of their unique benchmark, efficiently and creatively. According to their CEO, they have been crazy enough to believe that one can change the world-view. This is what they have been trying to do in every project, introducing something latest and disruptive for this world. They have been already undertaking various communication campaigns sticking with their customers. They are illustrated in the following table. Campaign strategy They have been crafting a unified approach to evidence regarding best practices and methodologies. Identity and image This denotes innovative design for the campaign materials. Media relations They have been combining conventional media relations with various dynamic digital strategies (Nickerson 2015). Public relations This refers to activities that must raise the influence of brands on primary opinion leaders. Corporate Social Responsibility programs They have been developing innovative projects advancing their social reputation of companies. Again, SCL has experienced political strategies and best creative minds in the business. They have all the proper tools to create movement and make changes. Their activities regarding political communication are analyzed by the table below. Policy research and analysis SCL believes that all the things begin with fresh ideas and significant policies. Campaign strategy and management SCL is a mission-driven agency. They believe that strongest political brands have also been mission-driven. Shaping electoral message They have been starting with a brief capturing audience insights and getting to the heart of their message. Media relations and press office SCL has been using unparalleled skills and in-depth relationships with media. This has been assuring that they have megaphone pointed where it has been needed to be direct (Ha and Riffe 2015). Digital and social media They have been deploying digital strategies creating a smart digital plan with a focus on social media. Creative content SCL believes that good strategy has been going hand-in-hand along with compelling original content. A practical definition of communication is the act to transfer data from person to person from any desired effect. Aristotle is thought to be a developer of the first communication model. This is effectively applicable to the project at SCL. It can be particularly helpful to diagnose problems of communication (Varner and Varner 2014). For instance, as the receiver has never been receiving a message, they can check to find what noise has interrupted message transmission. As any receiver is unable to understand and interpret their word correctly, they can check to see how they can encode that. Ethical and Intercultural Communication Implications under the context of SCL: Consumers are the only one to make an ethical decision for SCL. The organization has aimed to be ethically responsible and make a priority of ethical communication inside the agency and their interaction with the public. SCL has focused on bringing benefits for their owners, community and natural environment where business operators. According to popular theory, any socially responsible activity of business brings marker advantage. This is because many consumers have preferred to perform a transaction with companies they have been considering to be ethical. Besides, consumers of SCL often have been devoid of access to reliable data (Kaul 2014). It has lead customers to adopt a cynical mindset regarding SCL and give up making ethical decisions about purchasing. Through committing complete and ethical communication, SCL cannot set an excellent epitome of a socially responsible practice of business. However, they have been benefitting by letting customers aware of practices setting SCL apart from the competition. To become ethical, SCLs communication strategy has needed to be factually non-deceptive, proper and complete. SCL makes advertisement statements that have been technically accurate. However, this has not been presented in ways that are designed for confusing and misleading consumers and leaving out relevant information (Penrose 2015). It is not ethical though it never involved any lies of outright. As consumers found every fact behind this kind of advertisements, they got less trust in company and products. It is to be reminded that ethical communication creates trust as unethical contact could damage or abuse that. As per as code of ethics is considered, Internal Association of Business Communication or IABC has created a distinct code of ethics regarding communication in business. This IABC code of ethics needs business communicators for being accurate and truthful and personally corrects numerous inaccuracies they had scopes to correct (Lucas and Rawlins 2015). Moreover, they have also expected to support human rights, like respect, understanding values of various cultures, belief systems and freedom of speech. Then, they should reject to participate in unethical business communication practices. Every laws and regulation are to be followed that affect industry, maintain confidentiality and avoid plagiarism in communication. This must be except when they could be ethically or legally inappropriate to do that. They can prevent appearance of briberies along with conflict from interests. Further, they are intended to avoid promising unrealistic results, practice honesty with self and others and benefits to customers and clients. The above comprehensive ethical code as promoted by IABC has been covering various topics going beyond a narrow definition of ethical business communication. This has been including issues of free speech and cultural sensitivity. The challenges have been more complicated and subjective than a primary moral goal of accuracy, entire communication business and non-deceptive (Thomas and Stephens 2015). Further, ethical business communication has created trust between every stakeholder involving SCLs owners, employees, clients or consumers and local communities. SCL aimed to demonstrate the respect for human rights and values of various cultures within their corporate communications. This has been building trust with a wide range of stakeholders and improving reputations regarding social responsibility. Intercultural communication implications: The intercultural communication skills have been those needed to communicate or share data with people from social and cultural groups. As language skills have been a vital part of intercultural communication, they have been by no means just an only requirement. Further, intercultural communication also needs understanding various cultures having separate standards, social moves, customs and patterns. At last, efficient intercultural skills of communications need the willingness to accept differences and adapt them (Henderson, Cheney and Weaver 2015). Effective intercultural communication is significant for people working around continents or countries. It has been vital for any people who have been working with people from various cultures for avoiding misunderstandings and offence. These study languages have been encountering challenges regarding intercultural communication. For SCL, the critical areas of knowledge wanting to develop intercultural communication are discussed hereafter. SCL has been gaining experience of cultures, institutions, organizations and way of living in various communities (Darics 2015). Various understanding of conventions has been governing behaviours in particular intercultural environments. This includes views on the role of women and others. Moreover, sensitivity towards stereotypes of culture has been interfering and affecting intercultural communication. Conclusion: The report shows that business communication is a vital piece of success for the current business world. Here the case study of SCL as chosen to analyze an effective business communication. Their management and staffs have needed data communication strategies to raise their proficiency. Here, the fact has been that effective communication has been a favorite cornerstone to establish and maintain a successful business. For SCLs business, significance to understand the condition, standards and tasks cannot be measured towards inside. Hence, it can be concluded that trends of communication technology should be recognized and studied by SCL. Moreover, business communication is essential for SCLs success. The report shows they must embrace a good relationship with primary stakeholders of the business. SCL needs to establish weaknesses in business communication and address weaknesses and permit rooms to listen. Moreover, preparing a smart communication plan is proactive. It is ready after defining business success and after receiving solutions for listening activities and then evaluates results of their program. Recommendation for how SCL must proceed: Effective communication for SCL reduces disputes between management and employees. While dealing with outside businesses, business owners of SCL must use efficient communication for increasing sales. This is through conveying a professional image and decreasing misunderstandings between clients and business. Employers must incorporate various model techniques and different strategies for improving workplace communication (Writing2.richmond.edu, 2018). These policies must be implemented with the aid of management. The recommendations are demonstrated by Toulmins model below. Transparency: SCLs business owners must keep their employees updated regarding general operations of a company and business goals. Further, they can encourage communications between management and employees through having open-door policies. This would permit the staffs to solve issues through speaking directly with their higher-ups. Thus, transparency would build employee loyalty that must raise retention rates. Conducting workshops: A workforce of SCL has contained employees of various cultural backgrounds, ethnicity and gender. The sensitivity of training workshops has been using multiple activities of role-playing for teaching employees effective methods in communicating with others. SCLs business owners have needed sensitivity training for management and employees while the initial orientation goes on. This must be regularly for teaching employees the ways to deal with various mannerisms and viewpoints of their colleagues. An activity of human resources: Workers at SCL must develop their workplace communication through screening their job candidates regarding communication skills while interview goes on. Relationships: Employees must be communicating more as they have a bonding trust with employees. Employers must be talking to the employees for determining their interests and hobbies. Further, they should host events that could be recreational for them. Thus they can let employees appreciate their efforts. 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